Warranties & Guarantees

Some of the Goods and Parts we sell to you come with a manufacturer's guarantee. For details of the applicable terms and conditions, please refer to the manufacturer's guarantee provided with such Goods and Parts.

For Goods/Parts which do not have a manufacturer's guarantee, we will provide a warranty that the Goods/Parts shall be free from material defects. The period of such warranty will vary depending on the circumstances and will be confirmed on or before the formation of the Contract.

If you are a consumer, any manufacturer guarantee and our warranty are in addition to, and do not affect, your legal rights in relation to Goods or Parts that are faulty or not as described.

Our warranty does not apply to any defect arising from:

• Fair wear and tear;
• Wilful damage, abnormal storage or working conditions, accident, negligence by you or any third party;
• Failure to operate or use the Goods/Parts in accordance with the user instructions; or
• Any alteration or repair by you or by a third party who is not one of our authorised repairers.

You acknowledge and agree that Parts will not be deemed faulty or not as described merely because they did not rectify any defect or issue with your goods and equipment. We reserve the right to inspect and test any Parts you allege to be defective or not as described and to refuse a refund if, in our reasonable opinion, the Parts are as described and functional.